I want my flight ticket refunded, not a voucher


Flight cancellations, if caused by the Covid-19 crisis, do not provide the passengers the right to receive a compensation. However, passengers still have the right to receive the full ticket price back in 7 days.

If you want cash refund and the airline sent you a rebooking voucher instead, you can ignore it and still claim money back. Do not use that voucher anyway, as it might imply your acceptance.

For help on this or any other flight problem you can use Aireclaim‘s expert service. This is an EU company, funded by the European Union with the purpose of defending Passenger’s Rights.
No bureacracy, no payment, no risk for you: a share will be charged only if and after you get your money.

You can now browse this site and learn all about your rights, or file a claim using the “CLAIM” button.


Aireclaim :

  • Travel related services
  • Protection of consumer rights