FAQ´s
Aireclaim will always operate on a "no win, no fee" company, no mattter how much time we spend on your case. Please check our Price List and Term´s and Conditions page where we explain all you need to know.
Airlines often complicate the compensation process—delaying responses, rejecting valid claims, and making it stressful and time-consuming for passengers.
That’s where Aireclaim steps in. We take care of everything: paperwork, negotiations, and dealing with the airline, so you don’t have to. Our experienced team is specialist in passenger rights, ensuring you have the best possible chance of receiving what you’re owed. And remember: you only pay our service fee if we successfully get your compensation.
YES, you can, however, you need to inform us. It is very important that you send all the information provided by the airline so we are fully aware of what has actually happened. That will increase your chances of success.
Usually claims can be submitted up to 3 years after the flight date, however things are different in each country.
For example, in the UK, you have 6 years to claim (but 5 years in Scotland). Please submit your case so we can analyse.
Yes, you can help your family or friends receive their compensations.
If they belong to your booking, you can include them while filing our form. They will need to sign a document using your device. Not for children, as they are represented by their guardian.
For friends with other booking code, another claim must be filed. We can contact them instead, just send us their email addresses.
Your case has a better chance of success if we have many claims in the same flight, so it is better for everybody if you talk to other passengers and everybody joins. The more, the merrier!